Account
Delete your Playsher account
Last updated:
From the app
- Open Playsher and go to Profile → Settings.
- Tap Delete account.
- Confirm with the one-time password sent to your registered mobile number.
The account is closed straight away and you are signed out on every device.
By email
If you cannot get into the app, write to privacy@playsher.com from your registered email address, or from any address quoting your registered mobile number. We verify the request before acting on it, and complete it within 30 days.
What gets deleted
- Your name, profile photo, email address and mobile number.
- Your saved grounds, follows and player profile.
- Your reviews and open games, or they are anonymised where others' games depend on them.
- Your device tokens, so notifications stop.
What we have to keep
Booking and payment records are kept for the period tax, accounting and anti-fraud law requires, in a form separated from your profile. They are not used to contact you or to build a profile of you.
Before you delete
- Deletion cannot be undone. A new account starts empty.
- Settle or cancel any upcoming booking first — deleting the account does not automatically refund it.
- If you owe a balance at a ground, that is still owed.
Just want to stop the notifications?
You can turn off notifications and location permission in Settings without deleting anything. Write to support@playsher.com if you are not sure which you want.